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Recent News and Blogs

Customized Forecasting – A HigherEchelon Model

Forecasts are an integral component of most sales teams. It is critical to review, receive and analyze accurate sales forecasts based on Company sales processes and business goals. Salesforce.com offers an out-of-the-box, free Forecasting tool. Salesforce Forecasting has many great features, but there is not a lot of room for customization. That said, it...
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When Human Error Is Not Important

The workforce is made up of humans. Human workers, human weaknesses, and ultimately human error. Fortunately, all human’s also have strengths. While negativity biases might lead you to only focus on weaknesses and errors, new research suggests that better performance comes from focusing on strengths rather than trying to fix weaknesses.(2) Knowing our strengths...
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Does Your Data Always Need A Report?

It is Monday morning and your staff meeting starts in 10 short minutes. You need to quickly get the latest information about key records in Salesforce. How do you get the data you need in time for the meeting? Many users automatically think of a report when they think of getting a summary of...
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Crucial Cues For Optimal Performance

Picture this. You are in a client meeting and everything is running smoothly. The client unexpectedly offers an objection you are unprepared for, and all of the sudden your heart starts racing, you feel jittery, you are breathing faster, and overall you just feel nervous. Ever happened to you? This response, which is entirely...
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Gratitude Is More Than An Attitude

Would people describe you as grateful? Or are you only deliberately grateful when you celebrate Thanksgiving or during the holiday seasons? If the latter is true, you are not alone. One-off displays or seasonal feelings of gratitude occur more often than intentional efforts to generate a culture of gratitude at work and at home....
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