General

Both companies and government agencies alike spend a lot of money on training every year. And if you are going to invest your time and money into training, you must be sure to train on what matters most and ensure it sticks. The question then becomes “How do you know what matters most to...

The first thing that comes to mind when reading the last HCS blog about responsiveness among co-workers is email. How wonderful it is, but how much of a scourge it has become. Let me explain: From my experience as a senior leader running large organizations, receiving up to 150 emails a day is normal....

Why would a commercial software company give away its training and certification exam fees for free? In the case of Salesforce and its Vetforce program, it just makes good business sense. Salesforce offers cloud-based customer relationship management and related services to over 150,000 companies around the world – many of them on the Fortune...

With the proliferation of technology and the increased frequency of employees working from home, human connection is of utmost importance. Employees need leaders that are relatable, motivating, and work to drive their engagement. Connection is not a human resources issue, rather a leadership issue. Employee engagement and meaningful relationships can heavily impact a company’s...

How many decisions have you already made today? Within a business, we make countless decisions every day, each of which plays a role in impacting personal, team, and organizational successes as well as failures. Our decisions can be influenced by a myriad of factors: bias, intuition, rationale, historical precedence, and resource pressures (e.g., time...