Recent News and Blogs

Case Study: Part 1 This blog post is part 1 of 2 detailing our work over the past year with a growing diagnostic company. The company wanted to better equip their leaders to lead and thrive through change. In part 1, we will highlight how we conducted a needs assessment that informed our multi-pronged intervention...

Salesforce is always looking for ways to help users get to their data quickly to be more productive. In the Winter 19 release that rolled out in October, users have 2 tools that are immediately available and usable without any special permissions. The first allows you to show your record data in a more...

Both companies and government agencies alike spend a lot of money on training every year. And if you are going to invest your time and money into training, you must be sure to train on what matters most and ensure it sticks. The question then becomes “How do you know what matters most to...

The first thing that comes to mind when reading the last HCS blog about responsiveness among co-workers is email. How wonderful it is, but how much of a scourge it has become. Let me explain: From my experience as a senior leader running large organizations, receiving up to 150 emails a day is normal....

Why would a commercial software company give away its training and certification exam fees for free? In the case of Salesforce and its Vetforce program, it just makes good business sense. Salesforce offers cloud-based customer relationship management and related services to over 150,000 companies around the world – many of them on the Fortune...